pk9993 Terms and Conditions

1. General Provisions and Definitions

The following terms used in this document carry specific meanings:

• "pk9993" or "Platform" — The pk9993.lat website and all services connected to it.
• "User" or "Member" — Any person who has created an account on this platform.
• "Services" — Online gaming, betting and all related activities provided through pk9993.
• "Account" — The user's registered profile through which services are accessed.
• "Bonus" — A financial incentive granted by pk9993 subject to specific conditions.

These Terms are consistent with the laws and regulations in force in the People's Republic of Bangladesh and must be interpreted accordingly.

2. Eligibility and Registration

2.1 Age Requirement

Users must be at least 21 years old to use pk9993's services. Only those aged 21 or above may create an account and access services on this platform. Identity documents may be required for age verification.

2.2 Single Account Policy

Each person may create only one account. If multiple accounts are found belonging to the same person, all accounts will be immediately suspended or closed and the accumulated balance may be forfeited.

2.3 Accuracy of Registration Information

All information provided when opening an account must be accurate, complete and up to date. pk9993 reserves the right to immediately cancel an account if false information is provided.

3. Account Security and Responsibility

Users are required to keep their account password and login details confidential. The user is solely responsible for any unauthorised use of their account.

• Login details must not be shared with any third party.
• Selling, transferring or leasing an account is strictly prohibited.
• Any suspicious activity must be reported to the support team immediately.
• Changing your password regularly is recommended for security purposes.

pk9993 is not responsible for any loss caused by the user's negligence or third-party access.

4. Deposits, Withdrawals and Payment Policy

4.1 Deposit Rules

The minimum deposit amount at pk9993 is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. Funds will only be added to the account balance after the deposit is successfully confirmed.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal processing time is generally 15 minutes to 2 hours. Withdrawals may be held until the verification process is completed.

4.3 Transaction Verification

If a suspicious or unusual transaction is detected, pk9993 may request additional verification documents. This step is necessary to comply with anti-money laundering policy.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a bonus of ৳1,500 and a total balance of ৳2,500; or depositing ৳22,000 gives the maximum bonus of ৳15,000 and a total balance of ৳37,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to all bonuses. This means bonus funds must be wagered 20 times before they can be withdrawn. Earnings from bonuses cannot be withdrawn until the wagering requirement is met.

5.3 General Bonus Rules

• Bonuses are only valid within a specified time period.
• Accounts will be cancelled if bonuses are claimed fraudulently.
• Each bonus offer applies only once per household, per device or per IP address.
• pk9993 reserves the right to change, suspend or withdraw any bonus offer at any time.

6. VIP Program and Rewards

pk9993's VIP program has five tiers in total. The weekly cashback rate differs at each tier:

• Bronze — Up to 0.2% weekly cashback
• Silver — Up to 0.4% weekly cashback
• Gold — Up to 0.6% weekly cashback
• Platinum — Up to 0.8% weekly cashback
• Diamond — Up to 1.0% weekly cashback

You can advance to higher tiers through regular play. pk9993 reserves the sole right to make all decisions regarding VIP benefits.

7. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account cancellation if violated:

• Abusing the bonus system or bonus arbitrage.
• Money laundering or illegal fund transfers.
• Deliberately exploiting technical errors on the platform.
• Unauthorised access to another user's account.
• Using any software, bot or automated tool against the site.
• Operating an account under a false identity.
• Engaging in fraudulent collusion with other members.

If any of the above activities are proven, the balance will be forfeited and necessary legal action will be taken.

8. Betting and Gaming Rules

8.1 Finality of Bets

Once confirmed, no bet can be changed or cancelled. If a bet is affected by a technical error, pk9993 will take appropriate action subject to investigation.

8.2 Sports Betting

Betting is available on various sports including cricket (BPL, IPL, T20 World Cup), football (FIFA) and kabaddi. Bet outcomes will be determined based on the final announcement by the relevant authority.

8.3 Live Casino and Slots

Live casino and slot games are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming). The results of these games are completely random and follow fair play principles.

9. Protection of Personal Data

pk9993 gives the highest priority to the security of users' personal data. All data is kept secure through SSL encryption technology.

• Personal data is never sold to any third party.
• Data is used solely for the purpose of providing services and verification.
• For more details on data protection, please read our Privacy Policy.

10. Responsible Gaming

pk9993 always encourages responsible gaming. We believe entertainment should always be enjoyed in a controlled and mindful way.

• Users can set their own deposit limits.
• There is an option to temporarily close your own account (Self-Exclusion) if needed.
• If signs of gambling addiction appear, seeking professional help is recommended.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Limitation of Liability

pk9993 will not accept any liability in the following circumstances:

• Loss caused by internet disconnection.
• Problems caused by faults in the user's own device or software.
• Technical issues on the part of third-party game providers.
• Unforeseen circumstances (force majeure) such as natural disasters or government restrictions.
• Any loss caused by the user providing incorrect information.

12. Account Closure and Termination

12.1 At the User's Request

Any member may request account closure at any time through 24/7 live chat support. The opportunity to withdraw any available balance will be provided before the account is closed.

12.2 At pk9993's Initiative

pk9993 reserves the right to cancel an account without prior notice in cases of violation of the Terms, fraud, money laundering or any other illegal activity.

13. Dispute Resolution

In the event of any dispute or complaint, we recommend first contacting the support team via 24/7 live chat or email.

• After receiving a complaint, pk9993 will conduct an investigation within a reasonable time.
• The relevant account or bet may be temporarily suspended during the investigation.
• pk9993's final decision is conclusive and binding in all matters.

14. Applicable Law and Jurisdiction

Applicable international online gaming law will govern the formation, interpretation and enforcement of these Terms. Users take responsibility for being aware of local laws regarding online gaming in their own country.

15. Contact

If you have any questions or comments about these Terms, please contact us:

• 24/7 Live Chat Support (in English)
• [email protected]

Our support team is always ready to assist you.